POS Support | 0429 964 652

POS Services

Ninja IT provide a wholistic solution for all hospitality POS and IT support needs. Specializing in cafes, restaurants and retail environment’s unique requirements for POS grade touchscreen computers and printers, our technicians are experts at maintaining reliable systems in order to minimise downtime and interruption to your trade. Our active preventative maintenance program prevents many issues from interfering with your ability to serve your customers.

POS support

Our goal is aligned with yours: To minimise the downtime of your POS systems.

No matter the problem, we have a solution. By providing high quality POS-grade equipment and installing it in such a way as to prevent future problems, we can reduce your system downtime.

We provide POS Support for a range of POS Software including, Redcat, OrderMate, POSWise and Windward. We manage and perform tasks from assisting with small programming tasks, like setting up a new category of products to print in the kitchen, through to setting up entire new menus and pricing, our staff have you covered. We are skilled in setting up menus and keypads in the most effective way for your staff to enter orders quickly and accurately.

When the software is not doing what it is supposed to be doing, our technicians can usually resolve the issues remotely by logging into your POS computers. Thus restoring full functionality to your systems as soon as possible. With long support hours (8am-10pm 7 days) you can have complete peace of mind that your POS systems are in safe hands for whenever things go wrong. Contact us now if you require the highest quality POS Support.

POS Maintenance

We provide service guarantees to the clients who select one of our generous Maintenance Programs. For complete peace of mind, clients choose Gold Maintenance. This qualifies them for loan equipment in the event of a hardware failure. Knowing that they will never have to be down a printer or a POS PC for an entire weekend helps cafe owners to sleep at night.

Contact us to find out which level of maintenance would fit your business best.

POS installation

Our expert installers get the job done right the first time creating efficient workflows for you and your staff, while minimising the interference with your site’s interior design and ambience. We can install a range of POS Software, including Redcat, OrderMate, POSWise and Windward. Contact us now if you require POS Installation.

POS Hardware

Ninja IT can provide the highest grade POS Hardware with manufacturers warranty up to 3 years to ensure your equipment will last through the busiest times, when you need them most. We have strong relationships with many leading, established POS industry brands giving us the ability to provide the POS Hardware you need, when you need it.

POS Consumables

Ninja IT also provide the highest quality POS Consumables from our convenient Online Store. All orders include 1 business day delivery to your door, with Free Shipping within Adelaide, Melbourne, Sydney and Brisbane metropolitan areas! All of the POS consumables you require are available from our Online Store, including Thermal rolls, 1 ply, 2 ply and 3 ply kitchen paper rolls and printer ribbons. EFTPOS rolls are also available in most sizes. Visit our Online Store to buy your POS Consumables.

Business IT Support

We provide Business IT Support for small to medium businesses in addition to our POS Support. Our Business IT Support includes complete systems including data server, PCs, laptops, Google Business Apps and Microsoft Hosted Exchange setup and support. Our experienced technicians can bring your office up to modern standards using the power of cloud computing and modern solutions to your IT problems. From a simple printer fix, through to designing a complete network architecture, we have the people and the solutions to grow your business with efficient and fast IT solutions.


Contact Us Today to discuss any of your Point of Sale requirements.